Support and account questions
Problems signing in, questions about your affiliates, campaigns, tracking links, or a conversion that did not attribute the way you expected.
Email with subject “Support”Integration help
Setting up iOS attribution with StoreKit 2 and App Store Server Notifications, connecting a Shopify store, or wiring the generic postback. Tell us which surface you are on and what you have already tried.
Email with subject “Integration”Billing
Questions about the platform fee, prepaid generation credits, or an invoice.
Email with subject “Billing”Security
Suspected vulnerabilities, exposed data, or anything that looks like an account compromise. Please read the security policy first so we can act on your report quickly.
Email with subject “Security”Press and partnerships
Anything else, including press questions and integration partnerships.
Email with subject “General”